Have you ever been browsing the Internet on your computer or mobile device, when suddenly a screen pops up telling you that your system has a virus and that you should call an 800 number for support? DON’T PANIC! You don’t actually have a virus. This is just a widely successful scam. What happens when you call that number? A scammer has you run a program that allows them to control your computer or phone remotely. This allows them to easily deposit the actual virus onto your machine, as well as acquire your credit card to pay for the “service.”
The best thing to do is to notify your IT Support person and close the warning window. If it comes up again, clear your browser’s cookies and temporary files. While this type of pop up is rarely an indication of an actual problem on your system, it never hurts to run a scan with your antivirus and antimalware software.
Always stay vigilant when it comes to these scam attempts. Don’t just click on messages without fully reading them. Protect yourself from scams and deceptions, and you’ll always have the eye of a tiger.
This article originally appeared in Trigard Tuesdays, our weekly electronic newsletter featuring information for the funeral industry. Sign up for your free subscription at http://www.trigard.com/tuesdays.