Monday, September 22, 2014

Leave the office and return with more

Drew Edwards,
General Manager,
Sunset Funeral Homes
Last week, we had quite a few visitors come tour Trigard and  Sunset Funeral Homes, including a young couple who started a funeral home from scratch. They have grown it into a prominent business that is well respected in their community. We spent two days sharing ideas, philosophies and, of course, good food and drinks.

When they left, my notebook was full of great ideas that could change the future of our funeral homes and even add some revenue to the bottom line. It is my hope that they left Danville with just as many notes and ideas.

This experience reminded me that none of us needs to reinvent the wheel. We are all here to serve families and help them during one of the most difficult times in their lives. We need to work together and continue to share ideas with each other. In order to do that, we have to leave the comfort of our own offices. That means pulling yourself out of the day-to-day operations and experiencing something new.

I challenge everyone to leave the office for a few days and find something that will make your business better when you return. Whether it is touring a manufacturing plant, having a discussion with a different funeral home, cemetery, or vault dealer, or simply talking to other business professionals in your community, you owe it to yourself, your staff, and most of all to the families you serve.

This article originally appeared in Trigard Tuesdays, our weekly electronic newsletter featuring information for the funeral industry. Sign up for your free subscription at

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