And the Eighth Deadly Waste, which is often overlooked and in my opinion is the most wasteful, is human potential. It results in a lot of lost opportunity. One reason it is often overlooked or ignored is that the responsibility for it results from management policies and styles that lessen employee contributions. Employees may not feel their involvement matters, so they decide to stop contributing, which results in getting less value from that employee.
As leaders of our organization, it is up to us to reengage those feeling left out. A few things to consider before approaching your co-workers:
- Are you being less of a boss and more of a coach? It is proven that managers with strong coaching skills are more effective than those with a dictatorial leadership style.
- Do you lack the ability to work in a team environment?
- Are you communicating effectively? Do your employees understand the company vision well enough to implement it effectively?
This article originally appeared in Trigard Tuesdays, our weekly electronic newsletter featuring information for the funeral industry. Sign up for your free subscription at http://www.trigard.com/tuesdays.