|Ryan Snyder, |
When we examine the way we do things and get rid of the waste, it makes us leaner. And being lean helps us stay competitive.
Throughout the manufacturing industry, there are seven widely-recognized categories of process waste, including:
- Defects - work performed incorrectly
- Work in process - work waiting to be completed
- Overproduction - work completed earlier than necessary
- Waiting - work that people are waiting on due to work imbalances, defects or other root causes
- Motion - unnecessary human movement required to complete a transaction or customer request
- Transportation - movement, either physically or electronically, of a customer transaction which consumes resources and costs, but is not required to satisfy the customer
- Overprocessing - excessive work that doesn't add value to the product for the customer
Many times we are so caught up in the daily grind, that we often overlook the obvious waste in our processes. The extra effort towards a leaner way of doing things makes us more profitable and better equipped to provide value to the families we serve.
We have to make the time to evaluate what we do on a daily basis. I would be willing to bet we will find more than one of the seven categories of waste hidden in our daily routines. Take the time to be more lean.
This article originally appeared in Trigard Tuesdays, our weekly electronic newsletter featuring information for the funeral industry. Sign up for your free subscription at http://www.trigard.com/tuesdays.