Tuesday, March 4, 2014

Are you "listening" to nonverbal cues?

Stuart McDaniels,
Materials Manager
When we listen to someone speak we often focus solely on the spoken words. We must remember nonverbal messages are also being sent through tone of voice, posture and facial expressions. Understanding these nonverbal messages can be just as important, if not more, as listening to the words.
 
In the world of purchasing, not paying attention to nonverbal communication cues can lead to product specifications problems and missed delivery dates. If we do not clearly understand each other in business settings, meetings and negotiations can quickly go wrong.

Are you actively listening to your suppliers and customers to better understand their needs? Are you paying attention to what they are saying, as well as what they are not saying?

This article originally appeared in Trigard Tuesdays, our weekly electronic newsletter featuring information for the funeral industry. Sign up for your free subscription at http://www.trigard.com/tuesdays.
 
 
Product highlight: Aegean® Ultra urn vault
 
Trigard's Aegean Ultra urn vault is a fraction of the weight of a standard urn vault. How do we do it without compromising the strength? We use a proprietary blend of high-strength, low-density concrete that combines with two layers of high impact polymer to create a lighter cremation solution.
 
Call 800.637.1992 to lighten your load and for pricing and details.
 
This article originally appeared in Trigard Tuesdays, our weekly electronic newsletter featuring information for the funeral industry. Sign up for your free subscription at http://www.trigard.com/Tuesdays.
 

Did you know?
 
Tired of dusting off finished vaults? Poly vault bags help protect your vaults in your plant like a drop cloth, keeping them free of dust and debris.


Call Customer Service at 800.637.1992 to order #800.0902. 

This article originally appeared in Trigard Tuesdays, our weekly electronic newsletter featuring information for the funeral industry. Sign up for your free subscription at http://www.trigard.com/Tuesdays.

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