Yes! Every position in your company should have a job description. They assist in making sure your
employees' duties align
with your company vision. They allow you to make informed hiring
decisions by developing recruiting strategies that clearly outline to
applicants their role and responsibilities.
Job descriptions set the tone. In an interview setting, job descriptions should form the foundation for the development of interview questions to assure you get the right hire. If you are in search of someone to answer phones and greet customers, you don't necessarily need to include administrative tasks like making reports or being an expert in Excel.
Focus on the big picture, not the small details. Your job descriptions do not have to include what an employee will be doing each and every hour of the day. Instead, broadly explain what the employee will focus on. This will ensure flexibility in the position, which you want since things are always changing, and will make it easier to update in the future.
This article originally appeared in Trigard Tuesdays, our weekly electronic newsletter featuring information for the funeral industry. Sign up for your free subscription at http://www.trigard.com/tuesdays.