Tuesday, March 25, 2014

Do you really need a job description?

Yes! Every position in your company should have a job description. They assist in making sure your
Sheryl Baumeister,
Human Resources
 
employees' duties align with your company vision. They allow you to make informed hiring decisions by developing recruiting strategies that clearly outline to applicants their role and responsibilities.
 
Job descriptions set the tone. In an interview setting, job descriptions should form the foundation for the development of interview questions to assure you get the right hire. If you are in search of someone to answer phones and greet customers, you don't necessarily need to include administrative tasks like making reports or being an expert in Excel. 
 
Focus on the big picture, not the small details. Your job descriptions do not have to include what an employee will be doing each and every hour of the day. Instead, broadly explain what the employee will focus on. This will ensure flexibility in the position, which you want since things are always changing, and will make it easier to update in the future.
 
Finally, when used as a means to communicate expectations, job descriptions can also be used as a basis for performance management and annual reviews. For the employee, having a job description allows them to understand the responsibilities and duties that are required and expected of them.

This article originally appeared in Trigard Tuesdays, our weekly electronic newsletter featuring information for the funeral industry. Sign up for your free subscription at http://www.trigard.com/tuesdays.

Tuesday, March 18, 2014

Employee spotlight: Dewey Howard

Dewey Howard,
Extruder Operator
 
By Ryan Snyder

Dewey is an extruder operator at Trigard. He has been with Trigard for 12 years. He is married with 4 children and 10 grandchildren!

As an extruder operator, Dewey is part of the team that manufactures vault liners. He ensures that the regrind, color and natural resin are blended properly. The blended resin is drawn through a barrel in the extruder that has a series of heaters in it used to melt the plastic. As it exits the extruder barrel, it is pushed through a die to mold it into a flat sheet. Once out of the die, the plastic goes through a series of cooling rolls that are used to make the proper thickness and surface texture. It is then cut to the proper length and width needed for forming. Then, it is extruded into a finished sheet, which is used in forming our vault liners.

Dewey's goal is to provide a product that meets or exceeds the customer's expectations. He enjoys knowing that he is part of a team that provides quality products for families that are grieving. When asked what our customer's mean to him, Dewey commented: "I have the utmost respect for the families that use our products."

Thanks to Dewey for his hard work and dedication to providing a quality product. 

This article originally appeared in Trigard Tuesdays, our weekly electronic newsletter featuring information for the funeral industry. Sign up for your free subscription at http://www.trigard.com/tuesdays.

Tuesday, March 11, 2014

FREE marketing tool: What's the difference?

Julia Sullivan,
Creative Director










Most of my friends and family don't know what a burial vault is or why it's important. Even those who have made traditional funeral arrangements have very little memory of the burial vault.


Beyond my friends, I think about the number of families across the country who have chosen a concrete box instead of a lined, sealed burial vault. I realize it can be because of financial reasons, which I respect and can sympathize with. But how many families end up with a concrete box with holes in the bottom because they didn't understand the difference?

Our marketing team consults with our local funeral directors to understand the challenges of the selection room. We create visual tools to make your job easier and to reinforce what you say.

Our new graphic spells out the difference between a concrete box and a lined, sealed burial vault. All of us at Trigard are so passionate about helping families understand the difference that we are going to give you our newest tool for FREE. We have it ready as a poster (28" x 20") and as a sales sheet (11" x 8 ½"). The files are our gift to you.

http://www.trigard.com/newsletterlinks/Trigard_Whats_the_Difference_28x20_PRINT.pdf
http://www.trigard.com/newsletterlinks/Trigard_Whats_the_Difference_SalesSheet_PRINT.pdf

If you'd rather have us handle the printing and framing, email our Customer Service team at orders@trigard.com. They'll provide you with pricing and happily take your order.

This article originally appeared in Trigard Tuesdays, our weekly electronic newsletter featuring information for the funeral industry. Sign up for your free subscription at http://www.trigard.com/tuesdays.



Product highlight: Serenity Remembrance Bear ceremony
 
Do you use our Serenity® casket vaults? Have you read about our new Serenity Remembrance Bear ceremony? A few months ago, Watts Vault and Monument Company started offering the Remembrance Bear with all of their Serenity casket vaults. And, now Burruss Burial Vaults is doing the same thing. They explained that the new ceremony is a wonderful way to help soften the situation and comfort the family.

If you're not offering the Serenity Remembrance Bear, call Customer Service at 800.637.1992 for more information.

This article originally appeared in Trigard Tuesdays, our weekly electronic newsletter featuring information for the funeral industry. Sign up for your free subscription at http://www.trigard.com/tuesdays.


Tuesday, March 4, 2014

Are you "listening" to nonverbal cues?

Stuart McDaniels,
Materials Manager
When we listen to someone speak we often focus solely on the spoken words. We must remember nonverbal messages are also being sent through tone of voice, posture and facial expressions. Understanding these nonverbal messages can be just as important, if not more, as listening to the words.
 
In the world of purchasing, not paying attention to nonverbal communication cues can lead to product specifications problems and missed delivery dates. If we do not clearly understand each other in business settings, meetings and negotiations can quickly go wrong.

Are you actively listening to your suppliers and customers to better understand their needs? Are you paying attention to what they are saying, as well as what they are not saying?

This article originally appeared in Trigard Tuesdays, our weekly electronic newsletter featuring information for the funeral industry. Sign up for your free subscription at http://www.trigard.com/tuesdays.
 
 
Product highlight: Aegean® Ultra urn vault
 
Trigard's Aegean Ultra urn vault is a fraction of the weight of a standard urn vault. How do we do it without compromising the strength? We use a proprietary blend of high-strength, low-density concrete that combines with two layers of high impact polymer to create a lighter cremation solution.
 
Call 800.637.1992 to lighten your load and for pricing and details.
 
This article originally appeared in Trigard Tuesdays, our weekly electronic newsletter featuring information for the funeral industry. Sign up for your free subscription at http://www.trigard.com/Tuesdays.
 

Did you know?
 
Tired of dusting off finished vaults? Poly vault bags help protect your vaults in your plant like a drop cloth, keeping them free of dust and debris.


Call Customer Service at 800.637.1992 to order #800.0902. 

This article originally appeared in Trigard Tuesdays, our weekly electronic newsletter featuring information for the funeral industry. Sign up for your free subscription at http://www.trigard.com/Tuesdays.