Tuesday, December 10, 2013

Annual sales review deepens customer relationship

Jeff Miller,
Vice President of
Business Development
As a funeral home, do you pause once a year to review your numbers, including vault sales? As a vault dealer, are you an active part of that review? As clients we all want to know how we are doing; are we growing, are we maintaining, or are we declining? As a supplier, you can provide this important information to your clients.

It is as simple as compiling a list of units broken down by product mix for the year. I think our vault dealers will discover that funeral homes will be very interested and appreciative when you, their supplier, take the initiative to share their results and performance.

If you are a funeral home owner or manager, you can conduct this kind of annual review as well. When you look at your product mix for the year, consider calling your dealer to discuss what you learned.

After your review, you may find that you need to adjust burial vault presentation techniques, retail price points or showroom displays. We are happy to support you through this process.

Call us at 800.637.1992 to talk about your options.

This article originally appeared in Trigard Tuesdays, our weekly electronic newsletter featuring information for the funeral industry. Sign up for your free subscription at http://www.trigard.com/tuesdays.


Product highlight: Niche™ tower

Strong, secure and beautifully finished in granite panels, Trigard's Niche towers provide a flexible solution for cremation memorialization.

Within the footprint of one traditional grave, you can give dozens of families a beautiful place to share memories.

Call 800.637.1992 for details and pricing.

This article originally appeared in Trigard Tuesdays, our weekly electronic newsletter featuring information for the funeral industry. Sign up for your free subscription at http://www.trigard.com/Tuesdays.


Did you know?
Trigard offers plastic casket risers to make lowering metal interiors easy. These rests are clear, acrylic, donut-shaped inserts that work with vaults with metal interiors like the Reflection® and Elite®. These vaults have flat interiors, as opposed to risers, making it difficult to remove the casket lowering straps. Our plastic risers give just enough space to easily maneuver the lowering straps and come with all metal kits, but additional sets can be ordered.
Call Customer Service at 800.637.1992 for details.

This article originally appeared in Trigard Tuesdays, our weekly electronic newsletter featuring information for the funeral industry. Sign up for your free subscription at http://www.trigard.com/Tuesdays.

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