Ryan Synder, Trigard Plant Manager
For many people, change is a word that brings on much worry and stress. But change is necessary for survival. So how do we stay flexible in this changing environment? Through continuous improvement and innovation.
Continuous improvement is not a themed item for a monthly or quarterly initiative. It is a long-term commitment to addressing necessary changes in an effort to bring about improved products, services and processes. As Trigard's plant manager, I see how our team is focused on continuously improving our products and processes to bring more value to the families you serve.
In the plant, the continuous improvement tool we use the most is the Deming PDCA Cycle (Plan, Do, Check, Act). We identify an area where change is needed, plan for that change, implement the change, and review (check) the effectiveness of that change. If the change is successful we implement it on a wider scale or look for another area where change is needed. Then we start the cycle again. This process keeps us looking for ways to gain efficiencies, keep costs down and provide better value to you.
Innovation is the creation of better or more effective products, processes, services, technologies, or ideas. This, in my mind, is where the rubber meets the road as it pertains to change. We are constantly looking for ways to improve current products, develop new products and serve our customers. That is what sets us apart from our competition.